Everything governing how Kinto Creative Ltd operates, how we handle your data, and what you can expect from our services.
Looking for a specific document? Each policy can be read online or downloaded as a PDF. Documents marked as agreements are sent to clients directly as part of the onboarding process. If you have any questions about any of these documents, contact us at hello@kintocreative.co.uk.
The full terms governing all services provided by Kinto Creative Ltd.
How we collect, use, store, and protect your personal data in accordance with UK GDPR.
How we use cookies and similar technologies on our website.
The rules governing how our services may and may not be used.
All payment terms, fee structures, and billing arrangements.
The terms under which refunds may be issued for our services.
What you need to know about SEO results, timelines, and algorithm changes.
The full terms governing website design, build, hosting, and delivery.
What we need from you to deliver your project on time and to a high standard.
The terms governing ongoing hosting, maintenance, and site ownership.
Important information about the nature and limitations of our AI systems.
Our support standards, response time targets, and service commitments.
How we handle the recording, monitoring, and processing of calls and messages through our AI systems.
The full terms governing the setup, configuration, and delivery of the AI voice receptionist service.
What we need from you for timely, accurate delivery of the voice AI service.
Our support standards, response time targets, and service commitments for the voice AI service.
How we handle the recording, monitoring, and processing of calls through the voice AI service.
How we handle personal data on your behalf in accordance with UK GDPR.